My Project Was Canceled, Why Was I Charged?

Remember—according to our cancellation policy, if you cancel a project within 24 hours of its start time, you may be charged a non-refundable, cancellation fee.

If you've been charged and your project doesn't fall under our cancellation fee policy, please contact Customer Support.

When you reach out, please provide the:

• Project name

• HandyFriend's name

• Reason for cancellation